Terms & Conditions

Last updated: April 9, 2026  ·  Effective immediately upon use of services

Welcome to RingMyTech. By accessing or using our services, you agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, please do not use our services.

1. Our Services

RingMyTech provides remote technology support to seniors via telephone, video call, and secure remote desktop connection. Services include but are not limited to: device troubleshooting, software assistance, scam prevention education, printer and WiFi setup, email and password recovery, smartphone and tablet help, smart TV and streaming setup, and general digital literacy guidance.

2. Eligibility & Account

Our services are available to individuals 18 years and older. By creating an account, you confirm that all information provided is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and Member ID number.

3. Plans & Billing

We offer one-time sessions ($65) and monthly subscription plans ($99, $149, $199/month). Monthly plans are billed on a recurring basis through our secure payment processor, Stripe. By subscribing to a monthly plan, you authorize RingMyTech to charge your payment method on a recurring monthly basis until you cancel. All prices are in US dollars and include applicable taxes where required.

4. Cancellation Policy

Monthly plans may be cancelled at any time with no cancellation fees or penalties. To cancel, call (609) 928-TECH or email support@ringmytech.com. Cancellations take effect at the end of the current billing period. No partial refunds are issued for unused days in a billing period unless otherwise determined at our discretion.

5. Satisfaction Guarantee

We stand behind our work with a 100% satisfaction guarantee. If your issue is not resolved to your satisfaction during a one-time session, we will provide a full refund upon request. Monthly subscribers who are unsatisfied may contact us within 7 days of their billing date for a prorated refund review. This guarantee applies to genuine technical support efforts and does not cover issues caused by third-party factors outside our control.

6. Remote Access & Privacy

With your explicit verbal or written permission, our technicians may access your device remotely using encrypted, secure software. You may revoke access at any time by closing the remote session window. We will never access your device without your knowledge and consent. We do not store passwords, Social Security numbers, bank account details, or full credit card numbers. Remote sessions may be recorded for quality assurance purposes.

7. Acceptable Use

You agree not to use RingMyTech services for any unlawful purpose, to attempt to gain unauthorized access to any system, to harass or threaten our technicians, or to misrepresent your identity or membership status. We reserve the right to terminate service immediately for violations of this policy without refund.

8. Limitation of Liability

RingMyTech's total liability for any claim arising from our services is limited to the amount paid for the specific service in question. We are not responsible for any indirect, incidental, special, or consequential damages, including but not limited to data loss, hardware damage resulting from pre-existing conditions, or third-party software issues. RingMyTech is not liable for any damages resulting from your failure to follow our technicians' instructions.

9. Disclaimer of Warranties

Services are provided "as is" without warranty of any kind. While we make every effort to resolve your technical issues, we cannot guarantee that all problems will be fully resolved in every case, as outcomes depend on factors including hardware condition, software versions, and internet connectivity.

10. Third-Party Services

RingMyTech may recommend or use third-party tools, software, or services in the course of providing support. We are not responsible for the terms, privacy practices, or performance of any third-party services.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services following any changes constitutes your acceptance of the updated Terms. We will make reasonable efforts to notify active members of material changes.

12. Governing Law

These Terms are governed by the laws of the State of New Jersey, United States. Any disputes shall be resolved in the courts of New Jersey.

13. Contact

Questions about these Terms? Call (609) 928-TECH or email support@ringmytech.com — Mon–Sat, 8am–8pm ET.

Privacy Policy

Last updated: April 9, 2026  ·  RingMyTech is committed to protecting your privacy

This Privacy Policy explains how RingMyTech collects, uses, stores, and protects your personal information when you use our website or technology support services.

Information We Collect

How We Use Your Information

What We Never Do

Data Security

All remote support sessions use government-grade encrypted connections. Remote access software is fully disconnected at the end of each session. Your account password is stored using one-way encryption. Payment processing is handled by Stripe, which maintains PCI DSS Level 1 compliance — the highest level of payment security certification.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Billing records may be retained for up to 7 years as required by law.

Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, contact us at the information below. We will respond to all requests within 30 days.

Cookies

Our website uses minimal cookies necessary for basic functionality. We do not use advertising cookies or tracking pixels. The member portal uses local browser storage to maintain your login session — this data never leaves your device.

Children's Privacy

Our services are designed for adults and seniors. We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify active members of any material changes via email. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

Privacy questions or requests: support@ringmytech.com  ·  (609) 928-TECH  ·  Mon–Sat, 8am–8pm ET

📞 Real help for real seniors — live technician backup always ready  ·  (609) 928-TECH
📞 (609) 928-8324 | ✉️ support@ringmytech.com | 📅 Book a Call | Mon–Sat · 8am–8pm ET
⭐ Rated 5 Stars · Philadelphia, NJ & Nationwide

Tech Problems?
We Fix Them Fast.

Patient, friendly tech support made for seniors — no stores, no appointments, no confusion. Just one call and your problem is solved.

📍 Serving Philadelphia, Southern NJ & Remote Nationwide

📞 Call Now — (609) 928-TECH 📅 Book a Call

✅ Most problems solved in a single call

✅ No contracts ever 🔒 Scam protection included 💛 100% satisfaction guarantee 🏠 We never enter your home
65M+
Seniors in the US who need tech help
5 ★
Average rating from our members
1 Call
Most problems fixed in one call
100%
Remote — we never enter your home
🔐 Encrypted Sessions
🏆 100% Satisfaction Guarantee
🚫 No Hidden Fees
📞 Real Humans Answer
❌ Cancel Any Time
📍
Serving Philadelphia, Southern NJ & Remote NationwideIn-area clients receive priority scheduling. Nationwide clients get the same expert help — remotely, from the comfort of home.
What We Fix

Everything tech.
Nothing intimidating.

If it has a screen, a password, or a blinking light — we can help. No question is too basic. No senior is left behind.

📱

Smartphone & Tablet Help

Apps, settings, photos, video calls with family, storage issues, software updates and more. We explain everything step by step.

🖥️

Computer & Remote Fix

We connect securely and fix it while you watch. Slow computers, viruses, Windows, Mac — resolved quickly without a home visit.

🛡️

Scam Protection

We protect you from the latest phone and computer scams targeting seniors. We'll teach you what to watch for and keep you safe.

📧

Email & Password Help

Locked out of your email? Forgotten your password? We get you back in quickly, safely, and without judgment.

🖨️

Printer & WiFi Setup

Printers that won't print, WiFi that drops out, devices that won't connect to each other. All sorted with a single call.

📺

Smart TV & Streaming

Netflix, Hulu, Amazon, YouTube — we set it up and walk you through exactly how to use it so you feel confident every time.

How It Works

Help in 4 simple steps.

No driving to a store. No waiting rooms. No confusing instructions. Just pick up the phone — we do the rest.

1

Call or Book Online

Call (609) 928-TECH) anytime, or use our easy online scheduler to pick a time that works for you.

2

We Listen & Diagnose

We ask simple questions to understand your problem. For computer issues, we connect securely and see exactly what you see — fixing it while you watch.

3

Problem Solved ✅

Most issues are fixed in one call. We explain everything in plain language and make sure you feel confident before we hang up.

4

We Follow Up

Premium members receive a personal check-in call within a few days to confirm everything is still working perfectly.

📅 Book a Call

Pick a Time That Works for You

Choose a convenient consultation slot below. We'll call you at your chosen time — no hold music, no automated systems, no stress. A real person answers every time.

Prefer to call right now? (609) 928-TECH  ·  Email: support@ringmytech.com

Simple Pricing

No surprises.
No hidden fees. Ever.

Choose the plan that fits your needs. Every plan includes our 100% satisfaction guarantee. Cancel monthly plans at any time — no questions asked.

🔒
Secure Payment by StripeAll major cards · Apple Pay · Google Pay · Encrypted checkout · Cancel any time
One-Time Session
$65
up to 1 hour · any device · any issue
  • Up to 60-minute session
  • Any device or problem
  • Secure remote fix included
  • No subscription required
💳 Pay & Book — $65
🏆 Most Popular
Monthly Plan
$99
per month · cancel any time
  • Unlimited support calls
  • Remote fix every session
  • Email & text support
  • Monthly scam alerts
  • No contracts — ever
💳 Get Started — $99/mo
Premium Monthly
$149
per month · full concierge service
  • Unlimited calls — priority line
  • Personal monthly check-in
  • Proactive scam protection
  • Family status updates
  • Fastest response time
💳 Go Premium — $149/mo
Family Plan
$199
per month · covers 2 seniors
  • 2 seniors fully covered
  • Unlimited calls for each
  • Priority line for both
  • Family coordination calls
  • Best value for families
💳 Family Plan — $199/mo

All plans include our 100% satisfaction guarantee. By subscribing you agree to our Terms & Conditions and Privacy Policy. Cancel any time by calling or emailing support@ringmytech.com.

Real Members · Real Stories

Seniors love RingMyTech.
So do their families.

Don't just take our word for it — here's what our members and their loved ones are saying.

★★★★★

"I was locked out of my email for a week and was so worried. They fixed it in 15 minutes and were incredibly patient with me. I've never felt less embarrassed asking for help. I'm a member for life."

👩
Margaret T., 74
Cherry Hill, NJ · Monthly Member
★★★★★

"My son set this up for me and it truly is the best gift he's ever given me. They never make me feel silly for asking. Fixed my printer AND my phone in one call — I couldn't believe it!"

👨
Harold B., 81
Philadelphia, PA · Family Plan
★★★★★

"They caught a scam email that almost cost me $3,000. The person was so kind and explained everything clearly. Worth every single penny of the subscription. I feel so much safer online now."

👩
Dorothy K., 77
Marlton, NJ · Premium Member
🚨 Scam Alert

Seniors Are the #1 Target for Tech Scams

Scammers steal over $3 billion from seniors every year. RingMyTech members are protected. We teach you exactly what to watch out for.

📞 Get Protected Today
Your Questions Answered

We hear these questions
all the time.

Do I need to be tech-savvy to use RingMyTech?
Not at all! If you can pick up a phone and talk to us, that's everything you need. We communicate in plain, everyday language — no tech jargon, no confusing terms. Many of our most loyal members had never called a tech support service before.
How do you fix my computer without coming to my home?
We use a safe, government-grade encrypted remote program that lets us see your screen and make fixes while you watch every move we make. You are in complete control and can end the session at any moment with a single click.
Is my personal information safe with you?
Absolutely. We will never ask for your Social Security number, bank account details, or full credit card number — ever. Our remote sessions are fully encrypted and we do not store passwords or sensitive financial information. See our Privacy Policy for full details.
What if my problem isn't fixed on the first call?
We keep working until it's fully resolved — at no extra charge. Your satisfaction is 100% guaranteed. If for any reason you're not satisfied, we'll refund your session completely, no questions asked.
Do you help people outside Philadelphia and New Jersey?
Yes! We help clients remotely across the entire United States. As long as you have a phone or a computer, we can help you — from Philadelphia to Phoenix and everywhere in between.
How do I get in touch or book a call?
Three easy ways: Call us at (609) 928-TECH, email us at support@ringmytech.com, or use the booking calendar above. We respond within the hour during business hours (Mon–Sat, 8am–8pm ET).
Are there any long-term contracts?
Never. All monthly plans can be cancelled at any time with a simple phone call or email. We earn your loyalty every single month — that's our commitment to you.

Your Tech Problems End Today.

📞 Call us now or schedule a time — a real, patient technician picks up every time. Most problems solved in one call.

📞 (609) 928-TECH 📅 Book a Call 💳 Join Now
✉️ support@ringmytech.com  ·  Mon–Sat · 8am–8pm ET  ·  📍 Philadelphia, NJ & Nationwide