Last updated: April 9, 2026 · Effective immediately upon use of services
Welcome to RingMyTech. By accessing or using our services, you agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, please do not use our services.
1. Our Services
RingMyTech provides patient remote technology care to seniors via telephone, video call, and secure remote desktop connection. Services include but are not limited to: everyday device help, software assistance, scam awareness education, printer and WiFi setup, email and password recovery, smartphone and tablet help, smart TV and streaming setup, and general digital literacy guidance.
2. Eligibility & Account
Our services are available to individuals 18 years and older. By creating an account, you confirm that all information provided is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and Member ID number.
3. Plans & Billing
We offer one-time sessions ($65) and monthly subscription plans ($39, $99, $149, $199/month). The Basic Care plan ($39/month) includes up to 3 support calls per month; additional calls are billed at $30 each. Monthly plans are billed on a recurring basis through secure checkout. By subscribing to a Care plan, you authorize RingMyTech to charge your payment method on a recurring monthly basis until you cancel. All prices are in US dollars and include applicable taxes where required.
4. Cancellation Policy
Monthly plans may be cancelled at any time with no cancellation fees or penalties. To cancel, call (888) 981-TECH or email support@ringmytech.com. Cancellations take effect at the end of the current billing period. No partial refunds are issued for unused days in a billing period unless otherwise determined at our discretion.
5. Refund Requests
If your issue is not resolved to your satisfaction during a one-time session, we will provide a full refund upon request. Monthly subscribers who are unsatisfied may contact us within 7 days of their billing date for a prorated refund review. This refund policy applies to genuine technology care efforts and does not cover issues caused by third-party factors outside our control.
6. Remote Access & Privacy
Before any remote support session, RingMyTech explains what is happening, asks for permission, and reminds you that you can end the session anytime. Remote help only happens when you request support and give permission. We never ask for your Social Security number, Medicare number, full banking password, gift card purchases, bank account details, or full credit card numbers. Remote sessions may be recorded for quality assurance purposes.
7. Acceptable Use
You agree not to use RingMyTech services for any unlawful purpose, to attempt to gain unauthorized access to any system, to harass or threaten our technicians, or to misrepresent your identity or membership status. We reserve the right to terminate service immediately for violations of this policy without refund.
8. Limitation of Liability
RingMyTech's total liability for any claim arising from our services is limited to the amount paid for the specific service in question. We are not responsible for any indirect, incidental, special, or consequential damages, including but not limited to data loss, hardware damage resulting from pre-existing conditions, or third-party software issues. RingMyTech is not liable for any damages resulting from your failure to follow our technicians' instructions.
9. Disclaimer of Warranties
Services are provided "as is" without warranty of any kind. While we make every effort to resolve your technical issues, we cannot guarantee that all problems will be fully resolved in every case, as outcomes depend on factors including hardware condition, software versions, and internet connectivity.
10. Third-Party Services
RingMyTech may recommend or use secure support tools in the course of providing technology help. We explain what is happening before any remote session begins and ask for permission before access is granted.
11. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our services following any changes constitutes your acceptance of the updated Terms. We will make reasonable efforts to notify active members of material changes.
12. Governing Law
These Terms are governed by the laws of the State of New Jersey, United States. Any disputes shall be resolved in the courts of New Jersey.
Text Messages
If you opt in on the RingMyTech text-message consent page, RingMyTech may send customer-care and service-related text messages about support requests, appointments, membership services, Care Circle requests, account updates, and replies to your questions. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out or HELP for help. Text-message questions: admin@ringmytech.com.
Last updated: April 9, 2026 · RingMyTech is committed to protecting your privacy
This Privacy Policy explains how RingMyTech collects, uses, stores, and protects your personal information when you use our website or technology support services.
Information We Collect
Full name and contact information (phone number, email address, mailing address if provided)
Device information required to provide remote support (operating system, device model, software versions)
Service history and support session notes
Payment information handled through secure checkout. RingMyTech never stores your full card number.
Member ID number and limited account access details needed to provide care
Communications with our team (emails, voicemails, chat messages)
How We Use Your Information
To provide, deliver, and improve our technology support services
To verify your membership and Member ID during calls
To communicate with you about service requests, appointments, and account updates
To send scam alerts and technology safety tips relevant to seniors
To process payments and manage your subscription
To comply with legal obligations
What We Never Do
We never sell, rent, or trade your personal information to third parties
We never ask for your Social Security number, Medicare number, full banking password, or gift card purchases
We never access your device without your explicit verbal consent
We never ask you to share a password unless it is needed for a task you requested; when possible, you type passwords yourself
We never send unsolicited marketing emails without your consent
We never sell, rent, or share mobile numbers or text-message opt-in information with third parties for their marketing
Text-message opt-in records and mobile numbers collected for RingMyTech customer-care and service texts are used only to provide those messages and to document consent. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. Text-message questions: admin@ringmytech.com.
Data Security
Remote support begins only after you give permission, and remote access is disconnected at the end of each session. Payments are handled through secure checkout, and RingMyTech never stores your full card number. Portal access and account recovery are verified by RingMyTech so member information is handled carefully.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Billing records may be retained for up to 7 years as required by law.
Your Rights
You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, contact us at the information below. We will respond to all requests within 30 days.
Cookies
Our website may use basic analytics tools to understand visits, button clicks, booking interest, and checkout starts so we can improve the experience. We do not sell visitor information or use advertising cookies. The site and Member Care Center may store only viewing preferences such as Comfort Mode on your device.
Children's Privacy
Our services are designed for adults and seniors. We do not knowingly collect personal information from individuals under the age of 18.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify active members of any material changes via email. Continued use of our services constitutes acceptance of the updated policy.
National Technology Wellness for Older Adults & Families
Technology should bring families together. Not get in the way.
Technology Wellness means patient help with everyday technology, so older adults can stay confident, connected, safer, and independent. RingMyTech provides that support for families across the United States.
First call free · Nationwide · Permission-first support
Care Circle
One person at the center. Everyone who cares, connected around them.
Care Circle is the family connection behind RingMyTech membership. It keeps the member, the people they trust, and the RingMyTech Care Team centered on one clear next step.
The member stays in control. They decide who participates and what approved information is shared.
Families get relief. Trusted people can request help without becoming the family technology help desk.
RingMyTech follows through. Every request has a calm path from received to helping to All Set.
You Cannot Always Be There for Every Password, Pop-Up, or Confusing Form
RingMyTech gives your loved one someone patient to call for everyday technology questions, scam concerns, smart TV trouble, phone settings, online forms, and the little moments that can quickly become stressful.
More Confidence
Your parent feels capable and independent, knowing help is one friendly call away.
Less Frustration
No more struggling alone or feeling embarrassed. Every question is welcome.
More Family Time
You can go back to being their son or daughter, not the family help desk.
From phones and Wi-Fi to telehealth visits, medical portals, grocery apps, travel check-ins, and online accounts, RingMyTech helps older adults handle everyday technology with patience and confidence. The full guide is technology help for older adults.
Devices
Phones, tablets, computers, Wi-Fi, printers, and smart TVs.
Accounts
Email, passwords, apps, online forms, and account access.
Daily Life
Telehealth navigation, travel check-ins, shopping, and deliveries.
Connection
Video calls, family photos, messaging, and shared moments.
Awareness
Help reviewing suspicious messages, links, pop-ups, and websites.
Wellness
Check-ins that keep everyday technology easier to manage.
RingMyTech is built for seniors and families who want help that feels patient, transparent, and safe.
Before any remote support session, RingMyTech explains what is happening, asks for permission, and reminds you that you can end the session anytime. Remote help only happens when you request support and give permission.
We explain every step
No confusing jargon. You know what is happening before we continue.
You can stop anytime
You can end a remote session whenever you feel unsure.
Permission first
We never access your device without your clear permission.
We never ask for SSN
RingMyTech does not ask for Social Security or Medicare numbers.
No banking passwords
We never ask for your full banking password or bank account details.
No gift cards
If anyone asks you to buy gift cards, stop and call RingMyTech directly.
If anything feels suspicious, hang up and call (888) 981-TECH. RingMyTech helps with technology navigation only. We do not provide medical, financial, legal, tax, or emergency advice.
FREE WEEKLY TIPS
Get Our Free Senior Tech Safety Tips, Every Week
Scam alerts, simple how-to guides, and tech tips written in plain English.
No jargon. No spam. Unsubscribe any time.
You're in. Check your inbox for your first tip.
Sorry, that didn't go through. Please check your email address and try again, or call (888) 981-TECH.
Simple, senior-friendly tips for older adults and caregivers
How It Works
Help in 4 simple steps.
No driving to a store. No waiting rooms. No confusing instructions. Just pick up the phone, we do the rest.
1
Call or Book Online
Call (888) 981-TECH anytime, or use our easy online scheduler to pick a time that works for you.
2
We Listen Carefully
We ask simple questions to understand what you need. When screen help is useful, we connect securely and walk you through each step while you watch.
3
You Feel Confident
We explain everything in plain language and make sure the everyday technology task feels clear before the call ends.
4
We Follow Up
Care members can receive Technology Wellness check-ins to help everything continue feeling simple and manageable.
Free Welcome Call
Choose a convenient time to talk.
Tell us what has been getting in the way. A patient RingMyTech team member will listen and help you choose the calmest next step.
No pressure. No confusing phone tree. Just a real conversation.
Membership Options
Choose the Level of Care That's Right for You
Every membership includes patient technology support designed to help seniors stay connected, confident, and independent. Whether you need one calm session or ongoing Technology Wellness, each plan is a different level of care, not a confusing feature maze.
Military & Veterans Appreciation
Eligible military members, veterans, and families may receive special monthly appreciation pricing.
Annual option available: pay 10 months and receive 12 months of care. No contracts. Patient Technology Care. Secure remote assistance when useful. By subscribing you agree to our Terms & Conditions and Privacy Policy.
★ ★ ★ ★ ★
Share Your RingMyTech Experience
Nationwide Technology Wellness Care
Your feedback helps other families find patient, senior-friendly technology care when they need it.
RingMyTech is designed around the outcomes older adults and families care about most: patience, confidence, independence, and safer digital habits.
Patient Guidance
Every question is treated with respect. We explain each step in plain English and move at a pace that feels comfortable.
💛
For older adults
No jargon, no embarrassment
Family Relief
Adult children do not have to be on call for every password, printer, pop-up, app, online form, or confusing setting.
🏡
For families
A trusted place to turn
Safer Habits
Members can ask about suspicious messages, links, and websites before a stressful moment turns into a bigger problem.
🛡️
For peace of mind
Scam awareness, calmly explained
Meet Our Member Care Team
Real people. Patient help. No judgment.
RingMyTech members are supported by trained Member Success Advisors who take the time to listen, explain things clearly, and help make everyday technology feel less overwhelming.
Meet Audrey
Member Care Manager
Audrey helps lead the RingMyTech Member Care experience, helping ensure members receive patient, thoughtful, and consistent support.
When you contact RingMyTech, you may work with Audrey or another trained member of our Member Care team.
Not at all. If you can pick up a phone and talk to us, that's everything you need. We communicate in plain, everyday language, no jargon, no confusing terms, and we walk through each step patiently.
What is Technology Wellness?
Technology Wellness means patient help with everyday technology, so older adults can stay confident, connected, safer, and independent, and know where to turn. RingMyTech provides that support for families across the United States. Read the Technology Wellness framework.
How do you help without coming to my home?
When screen help is useful, we explain what is happening, ask for permission, and walk you through each step. Remote help only happens when you request support and give permission. You can end the session anytime.
How does RingMyTech handle personal information?
We limit the information we request and use safeguards designed for the service. We never ask for your Social Security number, Medicare number, full banking password, gift card purchases, bank account details, or full credit card number. If anything feels suspicious, hang up and call (888) 981-TECH. See our Privacy Policy for details.
What if I still need help after the first call?
Tell us what still feels unresolved. We will listen carefully, review what happened, and help identify the clearest next step available within your service.
Do you help people across the United States?
Yes. RingMyTech provides remote Technology Wellness support across the United States. As long as you have a phone or a computer, we can help. Read how remote technology help works.
How do I get in touch or book a call?
Three easy ways: Call us at (888) 981-TECH, email us at support@ringmytech.com, or use the booking calendar above. RingMyTech members can request a live agent anytime for patient technology support.
Are there any long-term contracts?
No. Monthly memberships can be cancelled by phone or email, subject to the billing terms shown at enrollment.
About RingMyTech
Inspired by family. Built for Technology Wellness.
RingMyTech began with a real family need: a 90-year-old grandmother who deserved patient, reliable technology help. Today, that same care guides every call as we turn everyday technology support into ongoing Technology Wellness for older adults and families.
Call now or schedule a time that suits you. A real, patient person will listen, help, and make sure your loved one feels confident before the call ends.
